Effective date: November 10, 2026.
This notice applies to visitors to our website, people who start a free trial, prospects, subscribers and their team members, support correspondents, and individuals whose business information appears in our reports. Permit Roundup is operated by Moser Capital Group LLC. Contact: [email protected] and the postal address at the end of this notice. The service is intended for adults acting for businesses, and information is processed in the United States.
Subscribers and trial users: name, company, email address, the city, trade, and ZIP preferences you give us, your communications with us, and subscription and payment-transaction details. Payment cards are handled by Stripe; we do not receive or store full card numbers.
Prospective customers: business contact information published publicly by businesses themselves, such as a company email address on the company's own website, used for business-to-business marketing.
Report data: public building permit records published by city governments, including the business contact details shown on those records, and business contact details from other authorized public sources. We source contact details represented as business contacts. A business contact may identify an individual, or use a mobile number or an address also used personally. We do not intentionally enrich reports with nonpublic personal contact information, and Section 5 explains how to report a detail and request suppression.
Website and email technical information: our hosting provider records standard technical data such as IP address, browser type, and timestamps, which we use for security and operations. We do not run advertising cookies or third-party analytics trackers. When we send email, our email provider records delivery and engagement events, such as delivery, opens, and clicks, which we use to operate and improve the service.
To deliver the service and your editions; to bill and manage subscriptions; to provide support; to improve relevance and data quality; and to market the service to businesses that may benefit from it. We use AI tools, with human oversight, to help compile editions, classify projects by trade, and draft summaries, working from permit records and business contact information.
We use providers for hosting and security, email delivery, payments, storage, automation, and AI-assisted operations. Our current providers include Stripe (payments), Google Workspace (email), Resend (email delivery), and Cloudflare (website hosting, DNS, and security). Providers receive only the information needed for the functions they perform, subject to applicable agreements. Some providers, including payment providers, may also process information under their own privacy notices. Editions include links to third-party map services; following a link takes you to that service, under its own terms and privacy notice.
We do not sell or rent subscriber account or billing information for another business's independent marketing. Our subscription product provides customers with permit information and contractor business-contact details obtained from government records and other authorized sources. Some details may identify individuals. Customers receive this information to conduct their own business development and are responsible for their subsequent use. We also disclose information to providers supporting our operations, and where reasonably necessary for legal compliance, security, or a business transfer, subject to applicable law.
Marketing email: you may stop promotional emails through the unsubscribe mechanism in the email or by contacting [email protected]. We process requests promptly, and in all cases within 10 business days. Unsubscribing from marketing does not itself cancel a paid subscription; billing, security, and service communications may continue, subject to applicable law. To cancel renewal, use the billing portal or the cancellation procedure in our Terms.
Contractor contact details: you may request correction or suppression of business-contact details from future reports by emailing [email protected]. We take reasonable steps to verify authority and apply the suppression across our own matching and delivery systems. Removing data from our reports does not remove the government source record. We cannot recall reports or CSVs already delivered, but we may send correction or removal notices to subscribers and will address obligations imposed by applicable law. We retain the minimum information needed to prevent suppressed details from being reintroduced.
We retain information for as long as reasonably necessary for the purposes described in this notice, considering the relationship, the sensitivity of the information, and legal obligations. Operational account and support records are generally kept during the subscription and for up to 12 months after it ends. We may retain invoices, payment and tax records, acceptance records, dispute evidence, and records subject to legal holds longer where necessary or required. Marketing prospect records, website and email event data, and permit and contractor data follow their own retention schedules. Limited backup copies expire through normal backup cycles. Minimal suppression records are kept as needed to honor objections.
You may ask what information we hold about you and request access, correction, or deletion by emailing [email protected]. We verify requests before acting on them and respond within 30 days where we can, telling you if a lawful extension is needed. Privacy rights vary by jurisdiction, and lawful exceptions may apply, for example for records we must keep for tax or dispute purposes.
We use reputable providers, unique credentials with two-factor authentication where available, and access limited to what operations require. No system is perfectly secure, but we work to protect the information we hold.
We will post updates to this policy on this page with a new effective date, and we will give direct notice of material changes where required. Questions or requests: [email protected], or Permit Roundup, Moser Capital Group LLC, 4700 Ball Camp Pike, Knoxville, TN 37921.